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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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bridgett spens

December 11, 2025

5  out of  5
rating by bridgett spens
"Nick is amazing, quick, and responsive. 10/10"
We responded:
"Thanks Bridgette. We love being there when you need it for your insurance needs!"
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Daniel Bethel

December 10, 2025

5  out of  5
rating by Daniel Bethel
"I’ve been with State Farm for years, but working with Jamie has been a completely different and much better experience. She’s incredibly responsive, genuinely cares about getting you the right coverage instead of just selling you something. Go see Jamie. Highly recommend!"
We responded:
"Daniel, thanks so much for the recommendation we really appreciate being your State Farm Insurance agent. "
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Sharmin Welch

December 10, 2025

5  out of  5
rating by Sharmin Welch
"Great family owned business."
We responded:
"Thanks Sharm, we appreciate you letting us help you with your insurance needs! "
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Arron Spencer

December 10, 2025

5  out of  5
rating by Arron Spencer
"Nic, Jamie and staff do a great job of making the insurance process simple. We always feel beyond supported rather it is a simple question or looking at adjusting our policies. We have been with them since we moved to the area over 7 years ago and look forward to continuing this relationship well into the future!"
We responded:
"Arron, thank you for me amazing review. We love being your State Farm Insurance agent and are glad we can help you with the process whenever you need! Go Ducks! "
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Jason Williams

December 10, 2025

5  out of  5
rating by Jason Williams
"Nic and Jamie kick butt and really live up to the Good Neighbor promise!"
We responded:
"Jason, thank you for the kind review! We have enjoyed being your State Farm Insurance agent all these years and look forward to many more! "
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Alyssa Kuskie

December 9, 2025

5  out of  5
rating by Alyssa Kuskie
"Michael was great to work with! I needed help switching my policy from Nevada to Oregon and he did it quickly! He answered all the questions I had for him!"
We responded:
"Alyssa, thank you for the kind words. We are sure glad you chose us to help you with your State Farm insurance needs. Welcome to Oregon! "
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Dan Rodrigues

November 24, 2025

5  out of  5
rating by Dan Rodrigues
"Fast and easy help from Michael. Thank you"
We responded:
"Dan thanks so much for the review. Michael is indeed and efficient insurance professional and we appreciate you being a client all these years! "
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Dan

November 21, 2025

5  out of  5
rating by Dan
"I have been a customer here for many years. I have always received great service. Michael is my go to and has been a great help."
We responded:
"Hello Dan, We can’t thank you enough for your wonderful review and for being such a loyal customer. Your continued trust in us means the world, and it’s always a pleasure to serve you. We’re so happy to hear Michael has been a great help to you, we really enjoy working with him!"
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Shad Coulson

November 4, 2025

5  out of  5
rating by Shad Coulson
"Greatly appreciate the staff at Nic Smith's office. Today, Jamie greeted me on the phone with an awesome attitude; I could feel her smile through the phone. Her professional character along with a perfect balance of good listening and acknowlegement, is always a relief when dealing with anything in the world of insurance. Thank you Jamie!"
We responded:
"Hi Shad, thank you so much for your kind review! We're so glad Jamie and our team could help you with your insurance needs and appreciate your trust in us. We look forward to assisting you with any future questions."
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Holly Mengis

November 3, 2025

5  out of  5
rating by Holly Mengis
"We are thankful for the insurance expertise Nic and Jamie have provided us! They have been wonderful and provided great service!"
We responded:
"Holly, thank you for the kind words. We enjoy being here for your insurance needs and love watching your family grow!"
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Kathy Reynolds

October 31, 2025

5  out of  5
rating by Kathy Reynolds
"We’ve had Insurance with State Farm for years through Nic and Jamie Smith and couldn’t ask for better service! Pleasant, Professional and courteous! I highly recommend them! 😊"
We responded:
"Thanks Kathy for the kind words. We enjoy being your State Farm insurance agent! "
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Staci Barnes

October 31, 2025

5  out of  5
rating by Staci Barnes
"Jamie at Nic Smith Insurance is top notch. Very kind and helpful with all our insurance needs. Highly recommend!"
We responded:
"Thank you Staci for allowing us to take care of all your insurance needs! "
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Vanessa Walker

October 29, 2025

5  out of  5
rating by Vanessa Walker
"We all know insurance isn't fun, but Jamie at this office really makes it not feel like such a burden. She is so helpful, kind, understanding, and really goes out of her way to make sure you are heard and taken care of. I have been in limbo with purchasing our home and they've had to update our quote numerous times as the purchase date keeps getting pushed back. She always helps with a smile, and has checked in to make sure I have everything I need. She also reviews my auto policy to make sure I am not underinsured, which considering how crazy expensive everything is provides huge peace of mind knowing I am adequately covered if I get into an accident. I cannot speak highly of this office enough. If you are shopping around, even if rates come in a bit more expensive, you will not regret switching to this office!! 10/10 would recommend. Thank you, Jamie!!!"
We responded:
"Vanessa, thank you so much for you kind review of agency. We try to make insurance not just a necessity, but also fun and easy to deal with. We appreciate you doing business with us, and as forever, I will miss you! "
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Amber Martinot

October 28, 2025

5  out of  5
rating by Amber Martinot
"Jamie is simply amazing. She always responds to me immediately and provides great information. I know that I can trust the information she provides, which is so important. I highly recommend working with her!"
We responded:
"Thanks for the kind review Amber. Jamie is indeed the best at getting to all your insurance needs. Thanks for being with us through the years! "
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Michelle Hawkins

October 24, 2025

5  out of  5
rating by Michelle Hawkins
"Logan is amazing and super friendly. My brother in law recommended her and I'm so glad he did!"
We responded:
"Thank you Michelle, Your 5-star review means everything to us! We're so happy we could exceed your expectations for your auto insurance needs. Logan is a valuable member of our team and we look forward to working with you for a long time to come."
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Amber Lutz

October 24, 2025

5  out of  5
rating by Amber Lutz
"We have trusted Nic Smith State Farm with all of our insurance needs for years now and we have always been happy with our service. Jamie is so knowledgeable and is always happy to help when we have questions or need to add or change policies. We're customers for life!!"
We responded:
"Amber, Thank you so much for your kind review! We're so glad to hear that Jamie was able to assist you. Jamie is truly an asset to our team, and it’s always wonderful to hear that her efforts are appreciated. We’ll be sure to pass along your feedback to her—she’ll be thrilled to know she made such a positive impact! We’re grateful for your support and look forward to continuing to protect your family for all your auto and homeowners needs. "
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Jennifer Erlandson

October 24, 2025

5  out of  5
rating by Jennifer Erlandson
"Nic and his team are wonderful people and always ready to help. We’ve worked with several State Farm agents, but Nic is outstanding."
We responded:
"Hi Jennifer, thank you for the fantastic review! We're thrilled to hear we provided top-notch service. We love working with your family for all your insurance needs. We also agree, Nic is fantastic!"
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Courtney Poublon

October 24, 2025

5  out of  5
rating by Courtney Poublon
"Working with Jamie has been a very easy and seamless process. Her response time is excellent and she stays on top of all of your needs. I can't express how great the communication was and how willing she was to answer all of our questions. Great experience overall!"
We responded:
"Thank you so much Courtney for the kind review. We appreciate you trusting us to protect your family. "
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Johnny Herrera

October 24, 2025

5  out of  5
rating by Johnny Herrera
"I called Jamie to add a vehicle to my policy. She was very helpful, once again! Thank you so much for the excellent customer service ❤️"
We responded:
"Wow, thank you Johnny for the fantastic review! We're thrilled to know you had such a positive experience. Your kind words inspire us to keep doing our best every day. We look forward to seeing you again"
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Tony Drager

October 21, 2025

5  out of  5
rating by Tony Drager
"Michael has been great to work with regarding my homeowners insurance! He answered calls and responded immediately to questions and concerns. Thank you very much for your assistance Michael! You are appreciated."
We responded:
"Tony, thanks so much for the review. Michael is awesome as we are so glad to have them. Then you for letting us help you with your homeowners insurance needs! "
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Christine Chen

October 13, 2025

5  out of  5
rating by Christine Chen
"Jamie from this location is super hopeful and always put me first as a client! Thank you!!"
We responded:
"CCT, we will miss you. Thank you so much for letting us assist you with your insurance policies here in Oregon. We will miss you, but wish you the best. Just remember, once a Duck, always a Duck! "
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Justin Hawkins

September 25, 2025

5  out of  5
rating by Justin Hawkins
"Logan Curtis was extremely helpful, very excellent with communicating all details with me and made the insurance process that can sometimes be a headache very easy."
We responded:
"Justin, thanks for the review. We strive hard to make the insurance process easy and I’m glad Logan was able to help you out! "
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Amanda Townley

September 22, 2025

5  out of  5
rating by Amanda Townley
"Jamie is amazing! I'm that annoying client that's always in pending cancel and forgetting. Jamie never makes me feel judged and is always so helpful when I need last minute help. Thanks Jamie!"
We responded:
"Amanda, thanks so much for the kind words. I agree Jamie is the best! Thanks for being a customer and take care of you State Farm insurance needs! "
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Ray Ray

September 2, 2025

5  out of  5
rating by Ray Ray
"I am better off for Logan having reached out and helped me with my quote. She saved me so much that I have buyers remorse from doing business with the other company's. Thank you!"
We responded:
"Hello Ray Ray, Thank you for sharing your experience with us! We’re excited that your first interaction with us was a success, and we hope you’re enjoying your savings on your auto and renters’ insurance. Your feedback means a lot, and we’re grateful you chose us for your auto insurance needs. We’d love to work you again in the future, and if there’s anything else we can assist you with, please let us know. Welcome to the Nic Smith State Farm family!"
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Dianna Lebaron

July 18, 2025

5  out of  5
rating by Dianna Lebaron
"Nic was my Oregon agent for over 3 years and Jamie handled all of my questions and concerns, always returning calls promptly. Jamie has outstanding customer service skills in understanding and taking care of your needs in a professional manner , she always had a cheerful nature and was happy to help. I will really miss them but I missed the California sunshine more. Thanks Nic the silent Agent for great service from your team! 🎖️ 🎖️ 🎖️🎖️🎖️ I hope my 5 gold stars worked otherwise these 5 gold medals with 5 GOLD STARS will have to show my appreciation"
We responded:
"Dianna, Thank you so much for the kind words. I know Jamie has worked hard on you insurance needs over the last few years. Good luck back in the California sun! "