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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Hawkins

October 24, 2025

5  out of  5
rating by Michelle Hawkins
"Logan is amazing and super friendly. My brother in law recommended her and I'm so glad he did!"
We responded:
"Thank you Michelle, Your 5-star review means everything to us! We're so happy we could exceed your expectations for your auto insurance needs. Logan is a valuable member of our team and we look forward to working with you for a long time to come."
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Amber Lutz

October 24, 2025

5  out of  5
rating by Amber Lutz
"We have trusted Nic Smith State Farm with all of our insurance needs for years now and we have always been happy with our service. Jamie is so knowledgeable and is always happy to help when we have questions or need to add or change policies. We're customers for life!!"
We responded:
"Amber, Thank you so much for your kind review! We're so glad to hear that Jamie was able to assist you. Jamie is truly an asset to our team, and it’s always wonderful to hear that her efforts are appreciated. We’ll be sure to pass along your feedback to her—she’ll be thrilled to know she made such a positive impact! We’re grateful for your support and look forward to continuing to protect your family for all your auto and homeowners needs. "
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Jennifer Erlandson

October 24, 2025

5  out of  5
rating by Jennifer Erlandson
"Nic and his team are wonderful people and always ready to help. We’ve worked with several State Farm agents, but Nic is outstanding."
We responded:
"Hi Jennifer, thank you for the fantastic review! We're thrilled to hear we provided top-notch service. We love working with your family for all your insurance needs. We also agree, Nic is fantastic!"
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Courtney Poublon

October 24, 2025

5  out of  5
rating by Courtney Poublon
"Working with Jamie has been a very easy and seamless process. Her response time is excellent and she stays on top of all of your needs. I can't express how great the communication was and how willing she was to answer all of our questions. Great experience overall!"
We responded:
"Thank you so much Courtney for the kind review. We appreciate you trusting us to protect your family. "
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Johnny Herrera

October 24, 2025

5  out of  5
rating by Johnny Herrera
"I called Jamie to add a vehicle to my policy. She was very helpful, once again! Thank you so much for the excellent customer service ❤️"
We responded:
"Wow, thank you Johnny for the fantastic review! We're thrilled to know you had such a positive experience. Your kind words inspire us to keep doing our best every day. We look forward to seeing you again"
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Tony Drager

October 21, 2025

5  out of  5
rating by Tony Drager
"Michael has been great to work with regarding my homeowners insurance! He answered calls and responded immediately to questions and concerns. Thank you very much for your assistance Michael! You are appreciated."
We responded:
"Tony, thanks so much for the review. Michael is awesome as we are so glad to have them. Then you for letting us help you with your homeowners insurance needs! "
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Christine Chen

October 13, 2025

5  out of  5
rating by Christine Chen
"Jamie from this location is super hopeful and always put me first as a client! Thank you!!"
We responded:
"CCT, we will miss you. Thank you so much for letting us assist you with your insurance policies here in Oregon. We will miss you, but wish you the best. Just remember, once a Duck, always a Duck! "
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Justin Hawkins

September 25, 2025

5  out of  5
rating by Justin Hawkins
"Logan Curtis was extremely helpful, very excellent with communicating all details with me and made the insurance process that can sometimes be a headache very easy."
We responded:
"Justin, thanks for the review. We strive hard to make the insurance process easy and I’m glad Logan was able to help you out! "
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Amanda Townley

September 22, 2025

5  out of  5
rating by Amanda Townley
"Jamie is amazing! I'm that annoying client that's always in pending cancel and forgetting. Jamie never makes me feel judged and is always so helpful when I need last minute help. Thanks Jamie!"
We responded:
"Amanda, thanks so much for the kind words. I agree Jamie is the best! Thanks for being a customer and take care of you State Farm insurance needs! "
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Ray Ray

September 2, 2025

5  out of  5
rating by Ray Ray
"I am better off for Logan having reached out and helped me with my quote. She saved me so much that I have buyers remorse from doing business with the other company's. Thank you!"
We responded:
"Hello Ray Ray, Thank you for sharing your experience with us! We’re excited that your first interaction with us was a success, and we hope you’re enjoying your savings on your auto and renters’ insurance. Your feedback means a lot, and we’re grateful you chose us for your auto insurance needs. We’d love to work you again in the future, and if there’s anything else we can assist you with, please let us know. Welcome to the Nic Smith State Farm family!"
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Dianna Lebaron

July 18, 2025

5  out of  5
rating by Dianna Lebaron
"Nic was my Oregon agent for over 3 years and Jamie handled all of my questions and concerns, always returning calls promptly. Jamie has outstanding customer service skills in understanding and taking care of your needs in a professional manner , she always had a cheerful nature and was happy to help. I will really miss them but I missed the California sunshine more. Thanks Nic the silent Agent for great service from your team! 🎖️ 🎖️ 🎖️🎖️🎖️ I hope my 5 gold stars worked otherwise these 5 gold medals with 5 GOLD STARS will have to show my appreciation"
We responded:
"Dianna, Thank you so much for the kind words. I know Jamie has worked hard on you insurance needs over the last few years. Good luck back in the California sun! "
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Kristen Ryan

May 23, 2025

5  out of  5
rating by Kristen Ryan
"Logan has been incredibly helpful every single time I have called in to either inquire about a rate or make a change! Everything has been clear and changes have been made quickly and accurately!"
We responded:
"Kristen, thanks so much for the kind words. We very much appreciate it and enjoy being your State Farm Insurance Agent!"
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eric hinman

April 24, 2025

5  out of  5
rating by eric hinman
"I called to inquire about insurance rates for a few new cars i am looking at due to mine blowing up on me. I also wanted to find out how i should go about switching over my insurance to my new vehicle. Logan was honestly one of the best people I've dealt with. They were super helpful in finding different rates and making me feel comfortable asking questions. If you're looking for someone to work with that is intelligent and attentive, Logan is a solid person to work with!"
We responded:
"Thank you so much Eric for the kind words about Logan. She is one of the superstar members of our team. We enjoy working with you and wish you good luck with finding a new car!"
Profile photo of LIANA RIVAS

LIANA RIVAS

April 22, 2025

5  out of  5
rating by LIANA RIVAS
"I had the most amazing assistance today via texted messages with Logan who help me add t to our current auto policy ,he additional coverage for rental cars that we need for our trip in 2 days. Thank you, Logan, so so much!"
We responded:
"Liana I am so glad Logan was able to assist you with ease. We appreciate being your auto insurance agent and will continue to be amazing for you! "
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Justin Lester

April 19, 2025

5  out of  5
rating by Justin Lester
"Nic’s team went above and beyond my expectations. They solved the problem and it made my day I wish I could give them another star"
We responded:
"Thank you Justin. We appreciate being your insurance agent and getting you the service that you deserve! "
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Emily Scott

April 3, 2025

5  out of  5
rating by Emily Scott
"Thanks so very much to everyone in the office, I have been with the agency for a million years and the staff is always so great and unbelievably helpful! I worked with Logan today, and as always they are stellar and always going above and beyond for the clients of the agency. Thank you for always being so lovely and personable, your kindness and knowledge bring such value to my experience as a client."
We responded:
"Emily, we have enjoyed working with you for all these years. Thank you so much for working with us for your insurance needs and we look forward to working with you for years to come! "
Profile photo of Félix Ponce

Félix Ponce

April 1, 2025

5  out of  5
rating by Félix Ponce
"Logan me ayudo con una duda que tenia con mi seguro fue de gran ayuda."
We responded:
"Thank you Felix. Logan is amazing and we are so glad you enjoy our service for you insurance needs! "
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Rich Irish

February 21, 2025

5  out of  5
rating by Rich Irish
"Logan has been a real joy to work with. She has assisted me in managing the various insurance needs of my father’s estate, following his passing. Her knowledge and ability to adjust and adapt when my needs have changed, has made this process so much easier for me. If I didn’t live out of the area, I would seriously consider switching my personal policies to this office. Thank you again Logan. You are a valuable asset to the Nic Smith team. Keep up the great work!"
We responded:
"Thank you for the kind review, Rich. We are sorry about the passing of your father. We are glad that Logan has been an asset in assisting you with this transition and wish you lived closer so we could work with you for your insurance needs in the future."
Profile photo of Gretchen Preis

Gretchen Preis

February 4, 2025

5  out of  5
rating by Gretchen Preis
"Logan provided excellent service and explained all the options thoroughly. She helped with my home, auto and business needs and I got great coverage and affordable pricing! I appreciate her professionalism and positive attitude."
We responded:
"Thank you so much for trusting us to take care of your insurance needs Gretchen. Logan is a true professional and fantastic to work with! We look forward to working with you in the years to come!"
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Ashley Maheux

January 28, 2025

5  out of  5
rating by Ashley Maheux
"We started using this office when we moved back to the states from overseas (about 5 years now). It has been nothing but fantastic, the staff has always been quick to respond and help. We recently moved back overseas and our daughter stayed behind Jamie has been a godsend with helping me change policies for my daughter and making sure all of our policies are up to date! Couldn’t ask for a better team!"
We responded:
"Ashley, thank you for the kind words and review. We are so glad to be your insurance agent and to be there to help your family get taken care of."
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Jennifer Krebs

January 14, 2025

5  out of  5
rating by Jennifer Krebs
"I could not ask for better customer service. Anyone looking for an insurance agent should call. Thank you Nic-"
We responded:
"Jennifer, Thank you so much for the kind words and review. We are thrilled to hear you had a great experience with our office. Your kind words motivate our team to continue providing the best service possible."
Profile photo of Chad Lewis

Chad Lewis

December 28, 2024

5  out of  5
rating by Chad Lewis
"Logan Curtis has been super helpful with getting me quotes on a number of occasions. Will definitely recommend to others! Thank you for all your help🙂"
We responded:
"Chad. Thanks for your review and kind words. Logan excels at this crazy insurance world and we are always glad to help! "
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Mark Benson

November 5, 2024

5  out of  5
rating by Mark Benson
"I've been with Nic Smith a long time.. and the one and only person I ever need to and love to deal with is Jamie Smith... she's the best! Quick to respond, always thorough, and great follow - up when needed. Highly recommended!"
We responded:
"Mark, we are so glad to be your insurance agent and I agree, Jamie is the best!"
Profile photo of Jens Schmidt

Jens Schmidt

November 5, 2024

5  out of  5
rating by Jens Schmidt
"Good service from Logan answering questions about homeowners and auto coverage."
We responded:
"Jens, thank you for the kind words. We are so happy to be your insurance agent and I'm glad you enjoyed your service with Logan. She is great! "
Profile photo of Jerszey Panagiton

Jerszey Panagiton

October 31, 2024

5  out of  5
rating by Jerszey Panagiton
"A reliable employee is the best gift a leader can ask for - and its Logan! I need the doc for a client and she was there to assist me diligently . She is really such a helpful woman and you can hear from the tone of her voice her willingness and taking the matter seriously and urgently. I was able to get the doc that i need right away because of her without any hassle. Everyday i talk to diff agents and reps and it is very seldom to find someone who can be so kind and helpful enough to assist you on getting the things done for our clients. Im so lucky it was Logan who have assisted me. PLEASE COMMEND HER FOR A JOB WELLDONE and give her a raise. I will say that shes an asset to your business. Shes for keeps👍"
We responded:
"Jerszey, thank you so much for the kind works. Logan is an amazing asset to our insurance team and we are very glad to have her!"